SHIPPING + RETURNS

DOMESTIC SHIPPING

VENIA COLLECTIONS FREE GROUND SHIPPING ON ALL ORDERS TO THE DOMESTIC UNITED STATES.

YOUR ORDER WILL BE PROCESSED WITHIN 3-4 BUSINESS DAYS, PENDING AVAILABILITY AND CREDIT VERIFICATION. ONCE PROCESSED, YOUR ORDER WILL BE SHIPPED VIA YOUR SELECTED SHIPPING METHOD. YOU WILL RECEIVE AN EMAIL NOTIFICATION WHEN YOUR ORDER SHIPS WITH UPDATED TRACKING INFORMATION. IF YOU DO NOT RECEIVES A SHIPPING CONFIRMATION EMAIL WITHIN 3-4 BUSINESS DAYS, PLEASE CONTACT INFO@VENIACOLLECTION.COM

PLEASE MAKE SURE YOUR SHIPPING ADDRESS IS CORRECT. WE CANNOT BE HELD RESPONSIBLE FOR LOST OR STOLEN PACKAGES. PACKAGES MAY BE RESENT AT YOUR EXPENSE. UPS GROUND 3-8 BUSINESS DAYS FREE SHIPPING

PLEASE NOTE, WE DO NOT SHIP ON THE WEEKENDS OR HOLIDAYS. WE ARE UNABLE TO SHIP TO P.O. BOX ADDRESSES.

 

 

INTERNATIONAL SHIPPING

DEPENDING ON YOUR LOCATION, VENIA COLLECTION OFFERS WORLDWIDE SHIPPING VIA USPS AND DHL. ALL INTERNATIONAL ORDERS ARE SHIPPED DELIVERY DUTIES UNPAID (DDU).

YOUR ORDER WILL BE PROCESSED WITHIN 3-4 BUSINESS DAYS, PENDING AVAILABILITY AND CREDIT VERIFICATION. YOUR ORDER WILL BE SHIPPED VIA YOUR SELECTED SHIPPING METHOD, ONCE PROCESSED. YOU WILL RECEIVE AN EMAIL NOTIFICATION WHEN YOUR ORDER SHIPS WITH UPDATED TRACKING INFORMATION. IF YOU DO NOT RECEIVE A SHIPPING CONFIRMATION EMAIL WITHIN 3-4 BUSINESS DAYS, PLEASE CONTACT INFO@VENIACOLLECTION.COM.

USPS EXPRESS 6-10 BUSINESS DAYS ESTIMATED AT CHECKOUT
INTERNATIONAL SHIPMENT PRICES ARE 15% OF TOTAL SALE PRICE.  

 

TAXES AND CUSTOMS

CUSTOMS, DUTIES AND TAXES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING COST. WHEN YOU PLACE AN INTERNATIONAL ORDER, YOU AGREE TO PAY ANY APPLICABLE CUSTOMS, DUTIES, OR TAXES LEVIED BY YOUR DESTINATION COUNTRY. UNFORTUNATELY WE ARE UNABLE TO CALCULATE THESE CHARGES PRIOR TO YOUR ORDER BEING PLACED, AND CANNOT BE HELD RESPONSIBLE FOR THEM. THESE CHARGES WILL BE COLLECTED FROM YOU BY THE CARRIER UPON DELIVERY.

PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE TO DETERMINE WHAT THESE ADDITIONAL COSTS WILL BE PRIOR TO PURCHASE.

WE SERVICE THE FOLLOWING COUNTRIES: AUSTRALIA, AUSTRIA, BELGIUM, BAHRAIN, BRAZIL, BULGARIA, CANADA, CHILE, CHINA, COLUMBIA, COSTA RICA, CROATIA, CYPRUS, CZECH REPUBLIC, DENMARK, DOMINICAN REPUBLIC, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, HONG KONG, HUNGARY, INDIA, INDONESIA, IRELAND, ISRAEL, ITALY, JAPAN, KUWAIT, LATVIA, LITHUANIA, MALTA, MALAYSIA, MEXICO, NETHERLANDS (HOLLAND), NEW ZEALAND, NORWAY, PANAMA, PHILIPPINES, POLAND, PORTUGAL, QATAR, ROMANIA, SAUDI ARABIA, SINGAPORE, SLOVAKIA, SLOVENIA, SOUTH AFRICA, SOUTH KOREA, SPAIN, SWEDEN, SWITZERLAND, TAIWAN, THAILAND, TRINIDAD & TOBAGO, TURKEY, UNITED ARAB EMIRATES, UNITED KINGDOM

QUESTIONS? EMAIL INFO@VENIACOLLECTION.COM